NORTH VANCOUVER EYE DOCTORS

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About Us

NORTH VANCOUVER’S Trusted Optometry Clinic: Dumalo Optometry

Serving North Vancouver's Eye Care Needs for 40 Years.

Your vision is a reflection of your health, a regular comprehensive eye exam protects your eyesight and your overall well-being. At Dumalo Optometry, our commitment is anchored in offering exceptional vision care and cementing bonds with our patients so they can enjoy the beauty of the North Shore with clear vision and optimal health. With a firm belief in a patient-centric approach, we've established ourselves as one of the leading optometry clinics in the Vancouver area.

Founded in 1983, Dumalo Optometry continues its legacy as an independently owned and operated clinic. Why choose us?

Your Vision, Our Legacy: Many of our patients have entrusted their eye health to us for a lifetime, traveling from all over the Lower Mainland to visit our Central Lonsdale clinic. Let us welcome you next, where every consultation is a step towards crystalline vision and lasting relationships.
Exceptional Customer Service: At Dumalo Optometry, we intertwine passion with expertise. We seek to provide unmatched eye care and forge lasting bonds with our patients.
Four Decades and Counting: Our mission remains unchanged – offering exceptional, independent eye care. Explore our award-winning optical boutique, showcasing a curated collection of eyewear that combines elegance with functionality. Experience top-tier consultation, state-of-the-art products, and competitive pricing.
Don’t Just Take Our Word for It: Our primary source of new patients is word of mouth. We don’t solicit online reviews or request votes in contests, yet we still have a pristine online reputation while also regularly finishing atop the North Shore News Readers Choice Awards for both Favourite Optometry Clinic and Favourite Optical Store. Admittedly, we’re not great at social media, but we excel at providing outstanding in-person service! Consider this our gift to you so you spend less time scrolling and more time resting your eyes 😉

Interested? Send us a message or give us a call during regular business hours to learn more about how we can serve your vision needs.

CURRENT HOURS

Mon 8:30am – 5:15pm
Tue 8:30am - 7:30pm
Wed 8:30am – 5:15pm
Thu 8:30am – 5:15pm
Fri 8:30am – 5:15pm
Sat 9:00am - 4:00pm
Sun CLOSED

“Superlative vision care. Scientific nurturing, I have been coming here for over 30 years.” -- Greg L.

“They explain everything in plain language and don't promote things that aren't essential at the time.” -- Jessica R.

“Friendly, talented and professional staff make every visit an enjoyable experience!” -- Peter S.

"I've been going here for many many years for all my eye care requirements and I am very happy." --Gail T.

TEAM

Dr. Carmen Dumalo

**Optometrist**
Born and raised in North Vancouver, Dr. Carmen Dumalo's passion for eye care took root early on. She earned a Bachelor of Science degree at the University of British Columbia, before enrolling at the prestigious University of Waterloo School of Optometry, from which she graduated with honours.
Dr. Dumalo further honed her expertise in ocular pathology during intensive training at the renowned Parkland Hospital in Dallas, Texas. She then dedicated two months to providing essential eye care in Malawi, Africa.
Community service is very important to Dr. Dumalo and she has been instrumental in volunteering her skills with VOSH International – Volunteer Optometric Services to Humanity. Her mission trips not only entail eye exams but also involve mentoring aspiring optometrists.
Away from her clinic, Dr. Dumalo can be found gliding down a snowy slope, biking through serene trails, dancing, traveling to new locations or spending time with her husband, Barrett, and their sons, Lyle and Remy.

Dr. Kimberly Kishi

**Optometrist**
Hailing from the scenic Fraser Valley, Dr. Kimberly Kishi was born into a family with a healthcare pedigree. She has her father, a respected family physician, her dedicated nurse mother, and her dentist brother to thank for her early inspiration.
Dr. Kishi earned a Bachelor of Science degree on the shores of Honolulu at Chaminade University, where she also played for the varsity women's basketball team.
Her pursuit of optometry led her to Canada's esteemed University of Waterloo School of Optometry, where she graduated with honours. Her clinical rotations were highlighted by her collaborative work at the Eye Centers of South Florida, engaging with top-tier ophthalmologists and optometrists and expanding her expertise in ocular disease.
Outside of the clinic, Dr. Kishi can be found on hiking trails, in the immersive world of books, cheering for her favorite basketball team – the Raptors or looking after her Instagram famous French bulldog Butters!

Dr. Jessica Melville

**Optometrist**
Dr. Jessica Melville began her career in healthcare with a Bachelor of Science in Life Science from Queens University before venturing into the pharmaceutical industry, garnering a rich reservoir of knowledge about eye diseases which ultimately led her to earn a Doctorate of Optometry from the University of Waterloo in 2013, where she was a classmate alongside Dr. Carmen Dumalo. Her early optometry career took her to Toronto where she practiced as an Optometrist and Director of Clinical Development before joining Dumalo Optometry in Winter 2019.
A significant chapter of Dr. Melville's academic journey was her internship at St. Albans Veteran’s Affairs Hospital in New York City. Under the mentorship of a leader in glaucoma research and management, she honed her skills in diagnosing and treating a range of eye conditions, from diabetic retinopathy to macular disorders. She's especially passionate about ocular disease, pediatrics, and contact lenses.
Outside of the clinic, Dr. Melville is an avid runner, regularly training and traveling for marathons and is also a caretaker to a dachshund named Winnie.

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SERVICES

Optometric

Comprehensive Exams

At Dumalo Optometry, we excel in thorough eye exams and premier eye care. More than just ensuring sharp vision, we focus on your eyes' overall health, offering tailored solutions for your individual needs. Our experts assess vision, screen for diseases, and address potential health concerns, providing treatments or referrals as necessary. After the exam, we guide you in selecting ideal eyewear or exploring options like Lasik and PRK. Additionally, we direct bill MSP and key extended medical plans, such as Pacific Blue Cross and First Nations Health Authority.

Children's Exams

Detecting vision disorders in children can be challenging as many severe eye conditions remain symptomless. Emphasizing preventative eye care and early detection is pivotal, considering that a staggering 80% of learning happens through vision. It's recommended that children undergo their initial eye exam at 6-9 months, followed by a second at ages 2-5 years, and annually after that. At Dumalo Optometry, our pediatric eye exams are designed to be engaging, reassuring, and enjoyable. We leverage cutting-edge equipment to assess your child’s visual acuity, focusing ability, eye coordination, depth perception, color vision, and overall eye health.

Urgent/Emergency Care

Frequently, optometrists are the initial healthcare providers contacted for emergency eye care. At Dumalo Optometry, our experienced doctors are adept at addressing various urgent eye conditions. From soothing red or irritated eyes and extracting foreign bodies or debris, to treating eye infections and managing visual disturbances like flashing lights or floaters. If you believe you're facing an ocular emergency, it's advisable to contact us before considering a lengthy wait at an emergency room. Our attentive staff prioritize such cases, guaranteeing prompt attention to your concerns and the right triage for your specific needs.

Optical Dispensary

Glasses & Sunglasses

Dumalo Optometry is home to an award-winning optical boutique, reflecting the best of West Coast design aesthetics. Our curated collection highlights a diverse range of eyewear, from fashionable budget-friendly options to luxurious designer frames. Our licensed Opticians are dedicated to helping you find the perfect glasses tailored to your unique face shape, prescription, lifestyle and personal preferences. And with most orders processed directly in our on-site lab, you can look forward to a swift delivery of your new eyewear!

Lenses

Do you frequently find yourself in front of a computer screen, exposed to blue light? Or perhaps you work outdoors and need safety glasses? During a personalized consultation, our welcoming and adept Opticians will guide you towards innovative solutions, tailored to both your profession and passion. It's this relentless pursuit of excellence in products and customer service that garnered us a coveted invitation from Nikon Canada. We're proud to be a part of the Nikon Black Alliance, an elite group of eye care professionals from across Canada.

Repairs & Warranty

As your needs change, so might the fit of your glasses. A small adjustment can significantly improve comfort and clarity! That's why our commitment to you extends beyond the initial purchase. Should you encounter any concerns with your glasses or sunglasses, simply bring them to our dispensary. We're dedicated to addressing any issues and ensuring your complete satisfaction. Many adjustments or repairs can be done on the spot. And for those that may fall under a manufacturer's warranty, we'll handle the entire warranty process on your behalf.

Contact Lenses

Assessment & Fitting

Every contact lens is crafted with purpose, embodying a unique blend of attributes—from material and curvature to oxygen permeability and lifespan. Our detailed contact lens assessments are more than just routine checks. Our doctors thoroughly examine both your visual clarity and the precise fit of the lens on your eye. By considering your unique vision requirements and the anatomy of your eye, they finetune adjustments and present tailored recommendations. Our mission? To not only enhance your vision but to also preserve the enduring health of your eyes.

Dispensing & Training

Discover an expansive selection of contact lenses at competitive prices, ranging from astigmatism-correcting and multi-focal to colour-altering and bespoke hard lenses. At Dumalo Optometry, we ensure that acquiring new lenses is just the beginning of your seamless experience. Our skilled technicians guide you through meticulous care routines for both your lenses and your eyes. Opt for a retail supply of contact lenses from us, and you're not just purchasing a product; you're securing a professionally-verified prescription and gaining access to exclusive contact lens consumer programs.

Easy Ordering, Better Pricing

Whether you prefer to call us directly or order online, securing your contact lenses is a breeze. Choose between in-store pickup or direct shipment to your doorstep. And, if ever you encounter challenges—be it a change in prescription or another concern—return your purchase within a year. We're committed to your satisfaction, offering hassle-free exchanges or full refunds. Think your online or big-box retailer offers better deals? Think again! We regularly monitor their pricing, and there's a good chance we're the more cost-effective option. That's a promise!

PRODUCTS

Frames

Lenses

Nikon

Dumalo Optometry is part of a select group of eye care professionals from across Canada to have been selected as a Nikon Black Alliance Member. Historically, Nikon is a company best known for its superior camera lenses, however, the same technology, materials, and wealth of optical design knowledge that allowed Nikon to revolutionize the field of photography are also being used to design and produce premium ophthalmic lenses. As a pioneer in lens technology, Nikon strives to design lenses that offer the best possible vision to every person.

Smith Snow Goggles

Contacts

MAKE AN APPOINTMENT

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Call (604) 987–6554 during regular business hours, or request online.

ORDER CONTACT LENSES

ORDER CONTACTS

Call (604) 987–6554 during regular business hours, or order online.